Michael Joseph, CEO, Safaricom Ltd, has asked the government, specifically the licensing and regulatory commission, CCK to treat each operator equally and charge new players same fees Safaricom paid for their 3G licence, a whooping $25 million.

Its a nice thing that Safaricom has served us with all its might, while enjoying a monopoly and making a killing out of it. Safaricom has so far recovered their license fee and made more than enough profits from the users by over charging and in my view, we should let other players get easier terms since they have lesser subscribers and times have changed. Bandwidth is cheaper and more available too.

I really do not think its fair to the consumers not to allow the other players come in with easier terms because Safaricom will continue to control the prices.

As much as Safaricom has the best mobile internet service, its also the most expensive available. CCK, do us good by licensing other players and lets see where this takes our country.

I was in Nairobi when Safaricom launched the 7-day unlimited internet offer and I still had some data left on my account so I decided to use that until its finished then i can try the offer. Unfortunately I had to travel out of Kenya on Wednesday and at the airport, I managed to finish the data. When I got to my destination, I recharged my line and subscribed to the 7 day offer (Which I had actually just received an ad of via SMS a moment earlier while still out of Kenya). Unfortunately, I tried to connect and the connection was established but no data available. Connection kept timing out. When I called customer care, which got through to really quickly, they told me that I could not get the offer while roaming and as disappointed as I was, they promised to follow the case through to see what help I could get. I couldnt even get to connect using my normal airtime billing so I had to stay without the connection.

Next day a lady from Safaricom calls to just let me know they are working on the issue and they will be in touch. Another day later, they refund the airtime to my account, am able to use my account. Now that may sound like nothing to write about but please try call customer care in Tanzania, I have tried Vodacom, I will never try ever again. You just have no rights with the networks in Tanzania. Zain has an “unlimited” package for data which happens to be limited to 400mb. Try call them about it…

Congrats Michael Joseph, Safaricom made me proud to be a Kenyan today.

Kenyans are known to be fast and enterprising and when better internet speeds get more accessible and available online creatives crop up bigger than ever before. I have seen more online applications and networks come up in Kenya in the last 5 months than I have seen in the whole of 4 years before that day. It is a clear indication that we are moving. I have been able to keep a website running with good traffic without much advertising.

Now steps in our traditional friends, bankers. I&M Bank announced the launch of an internet merchant account recently and to me, this is the long awaited pioneer. We may not even get on board on the merchant account due to heavy financial requirements but I guess this is a new channel that other banks will soon follow through.

Although we all know the long we have waited for this and hopefully we shall see greater developments in the industry from our other banks.

Safaricom and Equity bank have moved a step higher to strengthen their working relationship by introducing new ATM withdraw for M-Pesa through the Equity Bank ATM network. Equity Bank, Kenya’s largest bank in the aspect of account holders joins hand with Kenya’s largest money transfer service. Currently, M-Pesa has over 8 million users while Equity Bank offers 550 ATM points countrywide.

Just recently, Equity partnered with the 3rd competitor of Safaricom’s M-Pesa, yuCash offering similar services.

Well, the ever growing unlimited email storage on google is now a thing of the past. You still have your free account but now you need to pay for anything above 20GB. The plans are between $5 and $256 per year although the storage is quite big compared to other services. Below is the pricing structure:

20 GB ($5.00 USD per year)
80 GB ($20.00 USD per year)
200 GB ($50.00 USD per year) includes free Eye-Fi card
400 GB ($100.00 USD per year) includes free Eye-Fi card
1 TB ($256.00 USD per year) includes free Eye-Fi card

Although compared to other services this is relatively cheaper, Google started out offering these high end free services and with that it got to everyone. Eventually, they have almost every internet user in one of their free services. Gmail makes most of its money from advertising and its grown quite fast compared to its competitors, Hotmail and Yahoo.

Question is, will it keep the same pace? Poeple shy off from services easily the moment they start billing. Lets watch how it goes. I got this on my account, the official Gmail blog hasnt mentioned a thing about this yet…or I havent seen it. Hopefully they will soon, I noted the pricing when they introduced the Eye-fi card.

Make your website work for you

Being a web developer for more than 8 years has taught me quite a number of things and given me some experiences that I am not sure I want to witness in the near future while at the same time its given me quite a lot to learn and use in the future. One of the biggest trends I have noticed is 1 year websites. These are owned by people who come up with an idea and someone gives them advise on how good it would be to have a website for their idea or business. The person looks for a web designer and gets a cheap website done (cheap is OK, we do not need to spend money where not necessary). The person does his business, say for instance, its an outside catering service. He gets business from people who know him and expands it through referrals. You get a lot of people attending events because they want to learn what the other person is doing so, the person gets more business from his good work.

3 months pass by and the person has never got a single business from the website, the only value in it is decoration of his business card and probably the use of branded email – which he could have paid much less for anyway. By this time, his excitement about the website is gone and he stops updating the site. 3 months later, his site is no longer appearing anywhere near the front page on search engines. At the end of it, a year goes and nothing comes off the website, yet the site needs some money to stay online for the second year. He needs to renew his domain name and hosting. Being a normal business person, he will start questioning if he still needs the website and to some point, he will even feel conned even by the idea of having the website. So most people let it go or just keep the domain for emails. And off goes another website that would have made a difference in business.

I will drop you a few tips on how to make your website work for you, directly or indirectly.

1. Have Proper Content
   If you manage to get a few people on your website, they are likely to send more people to it if you have informative content about your business or services. If you do not have the right content, people do not even return to the site.
   
2. Include Your Website in Your Branding
   This helps your site get noticed. Its the cheapest way of advertising anyway.
3. Advertise
   Let people know you exist, no one will think you do unless you tell them. Put a little effort and a little money into targeted advertising. With the presence of affordable pay per click advertising programs, you can afford to put out your word to the right people. With Adwords and Facebook advertising, you can choose demographics of the people your adverts reach, you can pick specific countries, ages, category of interests among other things. You only pay for people who actually visit your site.
   
4. Update Your Site Regularly
   When you have a section of the website that has regularly updated content, it makes it a reason for any users interested to keep coming back. When they come back, its means they will remember your site easily and for them to refer someone to it would be easier.
5. Online Newsletter
   Keep in touch with your visitors by offering them regular newsletter updates via email, simply have an opt in newsletter service on your site. I have recently visited a website that I saw 4 years ago because they sent me a newsletter. I ended up spending some cash on it.

With these and more tips that I will put up here soon, you will be seeing your website live longer than a year and with value for your business. Feel free to contact us for specialized consultancy on your website, whatever kind it is. Contact admin at majibu.com

You might have noticed that today most women/girls have colors as their Facebook Updates. Red, White, Blue, Black, Pitch, Cream, Pink…name it, all there and it got me wondering what is happening. Its a beautiful thing that people from all walks of life are using social media for Breast Cancer awareness.

Its a good initiative and it seems to be taken up by most women, question is, does it really help anything in the cause? After the update, what next? How does that help anyone? What of the fact that it also affects men? What colors are we going to update?

I think they should go deeper to explaining how to early detect or what to do when you test positive. Life is just about communicating and educating each other, take a minute and spread the word, to men too, get tested.

If you are web/mobile application developer in Africa, you have a great chance to win the $125,000 set aside for African developers by Nokia and get to sell your product on the Ovi store.

“We’re inviting all mobile and web application developers to create best-in-class applications to run on Nokia devices. This competition is aimed at the development of applications relevant to Africa. Whether it’s wallpapers or widgets, if it’s bold and brilliant and African then submit your content now!

We’re looking for applications that are as uniquely African as bunny chow and biltong are and ones which will add value to the lives of the Africans who use it.” Reads http://callingallinnovators.com/africa/

So…get creative and tap this great opportunity.

Yes, Africa can be self-dependent

About 7 years ago, I managed to get a dial-up connection in my house. It was a great feeling, probably greater than I felt when I first made a 3G connection in Nairobi a about 2007.  Internet at home was a privileged.  An expensive one and the connection was really slow but by the standards then, it was ok. I had to foot the bill twice, the phone company and the ISP. Slowly, things have evolved. Cyber Cafes have become cheaper by the day and more reliable.

In 2004, I first used my debit card issued by the National Bank of Kenya online to pay for a domain and hosting. That was another great feeling. The process to getting services paid for online was a really bad experience, an expensive one too. Things have become cheaper, efficient and more accessible by the day. While we adopt lots of products from the west, Africa seems to also be waking up to the creation bit. We have bought franchises, created, ran and now, we are getting up to the market as a market that can develop and satisfy its technological and entertainment needs.

Next week, Kenya hosts the MTV Africa Music Awards. African talent has been seen clearly worldwide and the only people who seem not to believe in us is us. Look at the sports world – European soccer is filled with African stars. Without them, the entertainment that is European soccer would not be complete. Kenya has exported so many athletes.

Entertainment in Africa is growing to local content. Big Brother Africa, Idols, Tusker Project Fame, Nigerian Movie Industry, we may still need a lot of improvement but Africa has come a long way.

We have to look at ourselves and realize that Africa is hosting the FIFA World Cup for the first time in history. That we are enjoying the same technology platforms as everyone else in the world and that our standard of education is measuring up with the rest of the World. Again I will repeat, we are the only ones who seem not to believe in ourselves. The rest of the World can see the potential in Africa and that is why we have foreigners settled all over Africa.

My challenge to you and I, the African, re-examine what we are doing, ask us, are we doing what we do at the best it can be done? If so, then we are headed on the right path. Keep that spirit and if you need to fix it, please work on it and lets move Africa where the coming generations will have our names in their history books as pioneers and creators of stable systems and unique creativity that will see us move to the next level. Work together, build each other. Dont buy western or European products when you have African alternatives.

I am in the web industry and Majibu.com is my baby. I have great respect for Afrigator, Kachwanya, Moses Kemibaro, Bernsoft, David Kobia & Mashada.com, Kenyanpundit, Whiteafrican, Kiwanja.net,  SKUNKWORKS, Robert Alai,  Bongo5.com, Steve Gitau, John Karanja,  and many other countless bloggers and African webbers. These are a few people that have inspired my work everyday.  Please move towards playing a role in creating self-dependency in Africa. It may take years but its possible.

Well, Safaricom, thanks to M-Pesa, has done it again by scooping the Gold Award on the category Best Mobile Money Services for M-Pesa Money Transfer Service. Makes it the solo African winner. Below are the final winners of the Mobile Content Awards 2009

Winners – Mobile Content Awards 2009

Best Operator

Gold – Orange UK
Silver – CSL
Bronze – FREEDOM4 WiFi

Best Handset

Gold – HTC for HTC Hero
Silver – Nokia for Nokia 5800
Bronze – Research in Motion for BlackBerry Curve 8900 Smartphone

Most Innovative Business Model

Gold – Orange UK for Orange Dolphin
Silver – Spin3 for Mobile Casino Partner Program
Bronze – i-wood for Permission Based Mobile Marketing

Best Handset Application

Gold – Financial Times for FT iPhone Application
Silver – Alchemy Content / MSHK for Ministry of Sound Clubbers Guide to Ibiza iPhone Application
Bronze – Airborne Mobile for Homes on Mobile Phones Real Estate Application

Best Marketing Campaign

Gold – Samsung Mobile UK for Carphone Warehouse Interactive In Store Window Display
Silver – OgilvyOne for Kodak Snow Stories Mobile Application
Bronze – Clickatell for SMS Speech Excerpts to Global Citizens by President Obama (From Cairo to Ghana)

Best Social Communities and UGC

Gold – Utel for FOTOCHAT
Silver – aka-aki for The People Nearby Application
Bronze – Cellufun, Inc for Cellufun

Best Technology Innovation

Gold –  Movidia for MA1110
Silver – dotMobi for Instant Mobilizer
Bronze – DeviceAnywhere for DeviceAnywhere Proof Center

Best Mobile TV and Video Service

Gold – Vantrix Corporation for Media Profiler
Silver – QuickPlay Media for PrimeTime2Go
Bronze – Mobix Interactive for 3 on Demand

Best Mobile Game and Gambling Service

Gold – Spin3 for Mobile Gambling Software
Silver – Cellectivity for Bet2Go Mobile
Bronze – HeroCraft for High Speed 3D

Best Mobile Money Services

Gold – Safaricom for M-Pesa Money Transfer Service
Silver – Accumulate for Accumulate Mobile Everywhere
Bronze – Valimo Wireless for Valimo Mobile ID

Best Start-Up Company

Winner – eyeSight Mobile Technologies

Industry Personality of the Year

Winner – Pieter de Villiers of Clickatell